Store Policies
Shipping
Shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact me directly.Shipping charges calculated as follows:
up to $24.99 - $6.00
$25.00-$99.99 - $9.00
$100+ - Free shipping (unless otherwise noted)
Returns
There are no returns for online orders. If the item came damaged in the mail please send photos and contact me within 24 hours of delivery.In-store returns will only be accepted within 7 days with the receipt as an exchange for an item of equal or lesser value or store credit.
The items that are eligible for a return/exchange must be both unopened and unused.
Privacy
Personal information collected at time of check out may include Name, Address, Email, Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order or for general marketing for our company only. We will never sell or give your personal information to a 3rd party.Please note if you sign up for the Newsletter Email Marketing you can unsubscribe at any point.
If you have any questions regarding the information collected or anything else feel free to contact me.
Event Policies
General:
Space is limited. Seats are only reserved with a paid ticket.
* No refunds or transfers on event fees. See Cancellation Policy
Cancellation Policy:
For In-Store Crops and Classes taught by iScrap On Staff
* If you give a 72 hour or more notice (3+days), crop or class fee will be refunded as store credit only.
* Less than 72 hour notice for In Store Crops -store credit ONLY if your spot can be filled by someone else.
* Less than 72 hour notice for classes, no store credit- you will receive the class supplies and class handouts (if applicable).
For the Off-Site Crops and classes taught by Guest Instructors
* Due to the amount of time and expense involved in both event types, no refund or store credit can be given for cancellations.
We hold once a month THEMED crops and some months we have a no-frills crop also. Seats are limited to 7. All Crops/classes must be prepaid thru the link on the event or in store. All other weekdays and weekends are first come, first serve and limited to store hours and availability. No reservation required but call or email on class weekends to check space availability. Now is the time to get caught up on your books!